• Attend to the administrative bureaucracy, but do not let it control your project.
  • Often, there are many right ways and many wrong ways to get things done.
    • We do not do things the wrong way.
    • Keep it simple, stupid. We do not build or support Heath Robinson machines.
  • We do not start a new piece of work until we have all the prerequisites in place, i.e.
    • We have capacity, i.e. we are not working on anything else.
    • The previous phase (e.g. discovery) has met the Definition of Done.
    • Nothing is finished until it is fully tested.
      • Even then, it isn’t finished until a customer is actually using it.
  • Who is the customer?
  • When expressing your opinion…
    • All you can do is advise, based on previous experience.
    • The decisions that other people then choose to make are outside of your circle of influence.
  • Plan. Do. Check. Act.
    • Always be ready with Plan B.